Support & Knowledge Base
Get help with your VoIP system. Browse setup guides, FAQs, and troubleshooting articles.
Getting Started
Initial Setup Wizard
Complete 8-step VoIP configuration including number porting, extensions, and phone setup
Understanding Your Dashboard
Navigate portal, view usage stats, monitor extensions, and access features
Billing & Direct Debit Setup
Set up GoCardless payments, understand pricing (£14/user), and manage billing
Phone Setup
Phones Purchased from BusinessVoIP
Auto-provisioning, network requirements, BLF keys, and phone features
Third-Party VoIP Phones
Connect your own phones with detailed SIP configuration settings
Linkus Softphone App
Download Linkus for Windows, macOS, iPhone, and Android with QR code setup
Features & Usage
Detailed feature guides coming soon. For immediate assistance, contact our UK support team at 0333 3584173.
Troubleshooting
Common troubleshooting guides coming soon. For urgent issues, contact our UK support team at 0333 3584173.
Still Need Help?
Our UK-based support team is here to help Monday to Friday, 9am-5pm