Linkus Softphone App (Mobile & Desktop)
Linkus is our recommended softphone application for Windows, macOS, iPhone, and Android. Turn any device into a fully-featured VoIP phone with automatic configuration.
Download Linkus
Setup Instructions
- Download and install Linkus for your device from the links above
- Open the Linkus app and select "Configure via QR Code"
- Log into your BusinessVoIP customer portal
- Navigate to VoIP Management → Extensions → Select Your Extension
- Click "Linkus QR Code" to display your unique configuration code
- Scan the QR code with your Linkus app
- Your extension will configure automatically - you're ready to make calls!
Mobile Features
- • Push Notifications: Receive incoming calls even when app is closed
- • Native Integration: Integrates with phone dialer and contacts
- • Network Switching: Seamlessly switches between WiFi and cellular data
- • Battery Optimized: Efficient power management for all-day use
- • Call Features: Hold, transfer, conference, voicemail access
- • Visual Voicemail: See voicemail transcriptions and listen directly
Desktop Features
- • Presence Indicators: See real-time availability of colleagues
- • Contact Directory: Access company phonebook and BLF monitoring
- • Call Control: Answer, hold, transfer, conference with one click
- • Call History: View detailed call logs with click-to-callback
- • Screen Pop: Automatic contact info display on incoming calls
- • Headset Support: Works with USB and Bluetooth headsets
- • Recording Playback: Listen to call recordings (if enabled on account)
Troubleshooting
- • Can't scan QR code? Use manual configuration with SIP credentials from portal
- • No incoming calls? Check notification permissions are enabled
- • Poor audio quality? Switch to WiFi or check cellular signal strength
- • App not registering? Verify internet connection and check firewall settings
- • Battery drain? Enable battery optimization in device settings
💡 Tip: For desktop users, we recommend using a USB headset with noise cancellation for the best call quality in office environments.