Linkus Softphone App (Mobile & Desktop)

Linkus is our recommended softphone application for Windows, macOS, iPhone, and Android. Turn any device into a fully-featured VoIP phone with automatic configuration.

Setup Instructions

  1. Download and install Linkus for your device from the links above
  2. Open the Linkus app and select "Configure via QR Code"
  3. Log into your BusinessVoIP customer portal
  4. Navigate to VoIP Management → Extensions → Select Your Extension
  5. Click "Linkus QR Code" to display your unique configuration code
  6. Scan the QR code with your Linkus app
  7. Your extension will configure automatically - you're ready to make calls!

Mobile Features

  • Push Notifications: Receive incoming calls even when app is closed
  • Native Integration: Integrates with phone dialer and contacts
  • Network Switching: Seamlessly switches between WiFi and cellular data
  • Battery Optimized: Efficient power management for all-day use
  • Call Features: Hold, transfer, conference, voicemail access
  • Visual Voicemail: See voicemail transcriptions and listen directly

Desktop Features

  • Presence Indicators: See real-time availability of colleagues
  • Contact Directory: Access company phonebook and BLF monitoring
  • Call Control: Answer, hold, transfer, conference with one click
  • Call History: View detailed call logs with click-to-callback
  • Screen Pop: Automatic contact info display on incoming calls
  • Headset Support: Works with USB and Bluetooth headsets
  • Recording Playback: Listen to call recordings (if enabled on account)

Troubleshooting

  • Can't scan QR code? Use manual configuration with SIP credentials from portal
  • No incoming calls? Check notification permissions are enabled
  • Poor audio quality? Switch to WiFi or check cellular signal strength
  • App not registering? Verify internet connection and check firewall settings
  • Battery drain? Enable battery optimization in device settings

💡 Tip: For desktop users, we recommend using a USB headset with noise cancellation for the best call quality in office environments.